1.OIL SUPPLYCheck your oil tank to see whether you have run out of oil. If you have run out the boiler will have “locked out” but do not try and reset with no oil!! If you have run out of oil you will need to call an OFTEC engineer as the oil supply will need bleeding and the appliance checked to see if it’s running ok once reset. Make sure you have oil delivered before calling an engineer out to your property.

2. HEATING CONTROLS 

Check your programmer/timeclock to see if it’s on and a power cut hasn’t reset the timings/settings. Check your room thermostat is turned up. If you have a digital timeclock and there is no display or lights on, check to see whether one of your electrical circuits has tripped at the consumer unit/fuse board

3. BOILER PRESSURE  

If you have a pressure gauge on your boiler or heating system, check the pressure. Some gauges have two needles; the red one is a marker and the black one is the actual system pressure. The pressure should be between 1-2 bar. If the pressure has dropped below this it will need topping up by either the external filling loop or a filling loop inside your boiler casing. If you are unsure check your boiler manufacturer’s instructions. If the boiler pressure drops regularly (more than twice a year) there is a problem, you will need to call a professional as it will be detrimental to the health of your boiler and heating system to keep topping up the pressure on a regular basis

Filling loop

4. Boiler lockout

If your boiler has gone into lockout it prevents the boiler from firing. There is usually an indicator light of some description either on the boiler display or the oil burner itself to show whether the boiler has “locked out”.  The manufacturers instructions will describe how to check if your boiler has “locked out” and the reset procedure. NEVER reset a lockout more than twice in a row, if you have reset twice and the boiler still hasn’t fired then you will need to call an OFTEC engineer to investigate the cause of the problem.

5. FROZEN CONDENSATE

If the condensate pipe (a white plastic drain pipe which is connected to the boiler) runs externally it may have frozen if you have been experiencing freezing weather conditions. To thaw out the pipework pour lots of warm water (not boiling as this might crack the pipe) over the external pipe. You may also have to reset the boiler once it has thawed, if so see point 4. and check the manufacturers instructions. If the condensate pipe has frozen then it might be inadequately sized or require insulating please seek the advice of a professional.

If you have been through all of the above steps and your boiler still isn’t working

There are many dangers associated with carbon monoxide, some of which are short term problems and some of which can be permanently damaging or even fatal.
Carbon monoxide poisoning can come about through a number of sources, and these can be everyday items and appliances used within the home or at work.
Once carbon monoxide has been breathed in, it replaces the oxygen in the blood, thus killing off cells and starving vital organs of oxygen.
One of the dangers of carbon monoxide poisoning is death. A large enough dose of this odourless, colourless and tasteless gas can kill within minutes.
In fact, people die every year from carbon monoxide poisoning without ever knowing what hit them. They simply slip in to unconsciousness and never come around, or they may already be asleep when they breathe in the carbon monoxide and simply never wake up again.

Smaller doses of carbon monoxide poisoning can cause a range of symptoms and problems, and depending on how often the CO is breathed in and at what levels, can cause both short term and long term damage. Once of the dangers associated with the short term symptoms of carbon monoxide poisoning is the non-specific nature of the symptoms, which can often resemble flu.

This means that the sufferer can often go on breathing in carbon monoxide, which can then lead to either long term or permanent damage, or death.

The long term dangers associated with carbon monoxide can be devastating and can affect the rest of your life. Carbon monoxide can result in brain damage, heart problems, major organ dysfunction, memory or cognitive problems, behavioural and personality changes and a range of other permanent problems.

The dangers of carbon monoxide can arise both in the home and the work environment, and many people are affected by these dangers simply through lack of knowledge and vigilance. There are many ways in which you can reduce the risks of carbon monoxide exposure, but these dangers often get the better of people who have no idea what the signs are, how to aid prevention, how to treat symptoms and what the causes of the carbon monoxide pollution are.

Carbon monoxide is a silent and deadly danger, and takes thousands of lives all around the world each year. The sad thing is that many carbon monoxide related deaths could have been avoided with some basic precautions and a little vigilance.

However, the fact that this gas is practically undetectable to the general public, along with the fact that the symptoms of carbon monoxide poisoning are so non-specific can contribute to the level of danger that this gas carries.

How to prevent carbon Monoxide poisoning


The easiest way to have early warning of a carbon monoxide leak is to install a carbon monoxide detector.

Carbon monoxide detectors come in various forms but look a bit like a smoke alarm, and can be fitted to the wall or be freestanding.

Where to put a carbon monoxide detector


Which? recommends placing a carbon monoxide detector in each room that has a potential source of carbon monoxide.

In most homes, this will be where the boiler is located. The detector should be placed:
At least one metre away from boilers, cookers and fires
At least 15cm from the ceiling
. Not directly above a source of heat or steam

If you choose a free-standing detector it can also be taken with you when you go on holiday.

What other checks can you do?

Aside from having carbon monoxide detectors, there are some other checks you can do which might reveal a potential leak.

Look at the pilot light on your boiler. If everything’s fine this should burn blue, but if it’s yellow or orange then you should call a professional.

If you see any stains or soot around appliances or fires then be sure to get them checked immediately. 
Check for smoke build‐up in rooms that have working fireplaces and chimneys.

If you suspect you have a carbon monoxide leak then you should leave your home immediately before calling a professional in for help.

What does the new legislation mean for you?

From 6th April 2018 the legislation around heating manufacture and installation in the UK is changing, and there are some big changes.
These changes have been named Boiler Plus and are being introduced by the Department for Business, Energy and Industrial Strategy (BEIS). They address the energy efficiency of heating systems and have raised the bar for both manufacturers and installers.

• Gas boiler performance: space heating efficiency of the new boiler no less than ERP 92%
• Time and temperature control required for all gas and oil boiler installations
• Combi boiler installations must also include one of the following: Weather compensation, Load compensation, Flue Gas Heat Recovery, Smart controls.

The most notable change applies to the minimum performance standard for domestic gas boilers in England. The minimum efficiency level of all boilers manufactured and installed will be set at 92% ERP. The main motivation behind the change is to phase out inefficient boilers and reduce carbon emissions in line with targets set by the EU. It forms just part of a wider plan known as the Government’s Clean Growth Strategy which aims to combat climate change and provide UK homes with greater comfort and lower energy bills.

What will happen to homeowners and installers who do not comply?

Installers who fail to install boilers in line with these new Building Regulations will be breaking the law and could be prosecuted by Building Control. The Gas Safe Register can also refer safety concerns to the HSE (Health and Safety Executive). Invoicing a customer for work which they claim to be legal but is not is also to be considered fraudulent under Trading Standards.

Homeowners who knowingly allow non-compliant work to be carried out could also face prosecution and fines of up to £5,000.

What is FGHR?

A Flue Gas Heat Recovery (FGHR) is a device designed to improve energy efficiency of the boiler by recycling the heat from the flue gases which would usually be lost into the atmosphere. Instead this heat is used it to preheat domestic hot water.

What is weather compensation?

Weather compensation devices enable the boiler to read the outside temperature via a sensor so that the boiler can adjust the temperature of your heating accordingly.

What is load compensation?

Load compensation measures the response of the heating system and adjusts the flow temperature based on what is needed to reduce fuel consumption.

Why are these changes being introduced?

This legislation is designed to help the UK meet the targets by 2020. More than £2.5 billion of Government funding was designated towards lowering carbon emissions for the period 2015 – 2021.

Greg Clark, Business and Energy Secretary, said:
“This Government has put clean growth at the heart of its Industrial Strategy to increase productivity, boost people’s earning power and ensure Britain continues to lead the world in efforts to tackle climate change.
“For the first time in a generation, the British government is leading the way on taking decisions on new nuclear, rolling out smart meters and investing in low carbon innovation. The world is moving from being powered by polluting fossil fuels to clean energy. It’s as big a change as the move from the age of steam to the age of oil and Britain is showing the way.”

Some of the measures taken include:

• Investment of around £3.6 billion to upgrade around a million homes through the Energy Company Obligation (ECO) including extended support for home energy efficiency improvements from 2022 to 2028
• Upgrading all fuel poor homes to Energy Performance Certificate Band C by 2030 with as many homes as possible to be Energy Performance Certificate Band C by 2035
• Improve the energy performance standards of privately rented homes to Energy Performance Band C by 2030.