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FREQUENTLY ASKED QUESTIONS…

Which type of boiler is the most energy efficient?

Every boiler we supply is “A – rated” for efficiency.​ All boilers since April 2018 are required to be at least​92% efficient  according to the Boiler Plus scheme and there tends to be only small margins between manufacturers in regards to efficiency above that guideline. New boilers tend to average around 94% efficient. In regards to efficiency it is important to consider the heating system as a whole. Other factors which greatly effect the efficiency are heating/hot water controls and thermostats, type/condition of heat emitters/radiators, quality of heating system water and treatment and thermostatic radiator valves. We can supply/advise on all of the above if you require further assistance.

Boiler Smart, your expert boiler installation company

Which boiler is the best value for money?

​In our experience as heating professionals, when it comes to boilers you get what you pay for. You might be able to find a cheaper boiler for a few hundred pounds less but it will cost you more than that in expensive repairs over the life of the boiler (which could also be reduced compared to our recommended boilers) not to mention the inconvenience of being without heating and hot water. At Boiler Smart we recommend the most reliable and efficient boilers please see our preferred manufacturers for more details. With our recommended boilers you can get up to 10 years manufacturer backed guarantees 

Boiler Smart, your expert boiler installation company

Which boilers are easier to install?

​This can vary from engineer to engineer as they all have their favorites but we are regularly installing boilers from all our recommended manufacturers. Familiarity is key as well as the unique situation/location as some boilers are better for certain situations. At boiler Smart we’ll work with you to find the best solution.

Boiler Smart, your expert boiler installation company

How often will my new boiler need to be serviced?

​​Every 12 months. This is very important for a No.of reasons:

1) to stay safe and ensure your boiler is operating as it should, Carbon Monoxide is a silent killer
2) to stay within your manufacturers warranty
3)  to prevent any minor problems/defects developing into more serious/expensive problems
4) A boiler engineer will check how the boiler is performing and make adjustments if necessary to keep your boiler running at its designed efficiency
5) to stay legal. If you are a business or a landlord it is a legal requirement and your responsibility to make sure your boiler is serviced and the installation’s inspected on an annual basis

If you have an oil boiler it is very important that it is serviced annually as the oil burners have a precise nozzle which can easily become blocked affecting the combustion of the oil. The oil boilers nozzle should be replaced on every service

Boiler Smart, your expert boiler installation company

Do you service boilers after installation?

​​Yes. We offer service packages which can be included in your installation cost.

How long will I have to wait for my new boiler to be installed?

If you require a replacement ASAP or your boiler is broken we’ll work with you to replace your broken boiler as soon as possible (in as little as 48 hours). Our team will advise you along the way of expected timescales once the job is confirmed. If you’re not in rush for your new boiler we will book in a time that suits you to replace your old boiler when convenient

Boiler Smart, your expert boiler installation company

How long does the installation take?

​It depends on the extent of the work but a straight boiler swap can be completed in as little as 1-2 days. Our team will advise you along the way of expected timescales once the job is confirmed.

How often should a boiler be replaced?

​Around 10-15 years depending on efficiency, safety and reliability of the boiler.

Boiler Smart, your expert boiler installation company

Can my new boiler be moved to a different location in my home?

​​Yes but this will involve additional work and will be dependent on regulations regarding the flue etc.

Boiler Smart, your expert boiler installation company

HELP, my boiler is broken what should I do?

If you have a broken boiler and you want it replaced as soon as possible call us on 01548 466 111 and explain the situation. We will work with you to get your broken boiler replaced as soon as we can, sometimes in as little as 48 hours!!

Boiler Smart, your expert boiler installation company

What areas do you cover

At the moment we work in The South Hams, Kingsbridge, Salcombe, Thurlestone, Dartmouth, Loddiswell, Modbury, East Allington, Totnes, Ivybridge and beyond.

If you live in the areas above or nearby and you have a broken boiler, need your boiler replaced or would like your boiler upgraded give us a call on 01548 466 111

Boiler Smart, your expert boiler installation company

Can a new boiler save money

Yes, we only fit “A- rated” energy efficient boilers ensuring you get the most energy efficient boilers on the market.

The Energy Saving Trust estimate you could save up to £315 a year on a detached property with a new gas boiler or £450 a year on a detached property with a new oil boiler*

*resource: https://energysavingtrust.org.uk/home-energy-efficiency/boiler-replacement

Boiler Smart, your expert boiler installation company

If you have a question that isn’t listed here, please give us a call – we’ll be happy to help!

01548 466111